AI & automation

OpenAI agent API chatbot GPT agents

GPT-powered agent configuration and training for WhatsApp — use OpenAI Assistants API, custom instructions, and tool calling for advanced sales and support bots. Deep integration with WhatSender inbound routing.

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Feature overview

Everything you need to get started

3 quick steps

Edition Standard & Business (advanced in Business)

Category AI & automation

Summary GPT agent configuration & training

Quick start

Follow these steps in WhatSender Pro to activate this feature in minutes.

AI Hub → OpenAI Agent → paste API key and Assistant ID.
Upload tools: product DB CSV, webhook URLs for orders.
Enable on WhatsApp account and monitor agent thread log.

How it works

Step-by-step guide

01
Connect OpenAI
API key + Assistant or custom GPT configuration.
02
Define instructions
System prompt, tone, boundaries, escalation rules.
03
Attach tools
openai_agent.sys can call webhooks for stock check, booking.
04
Route inbound WA
Every customer message hits the agent thread.
05
Review and fine-tune
Export conversations to improve instructions.

Business impact

How this helps your business

Cutting-edge AI
GPT-4o quality answers on WhatsApp.
Tool-enabled agents
Check inventory or create tickets in real time.
Scalable support
Handle 500 concurrent chats with one agent.
Developer-friendly
Uses official OpenAI Assistants patterns.

Pro tips

Best practices

Set max tokens to control API cost per reply.
Use separate assistants for sales vs support.
Monitor OpenAI usage dashboard weekly.

Get WhatSender Pro → Full setup guide