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Data & CRM

Advanced delivery reports per-message status

Per-message delivery and read status for every contact in your campaign — export to Excel, filter failures, and reconcile with CRM. See single tick, double tick, and read timestamps.

Feature overview

Everything you need to get started

3 quick steps
Edition Standard & Business
Category Data & CRM
Summary Per-message delivery & read status
Quick start

Follow these steps in WhatSender Pro to activate this feature in minutes.

  1. Reports → Delivery → select completed campaign.

  2. Filter by Sent, Delivered, Read, or Failed.

  3. Export CSV for CRM upload or retry failed numbers.

How it works

Step-by-step guide

  1. 01
    Auto-log every send

    delivery_reports.sys records status per phone in real time.

  2. 02
    Status progression

    Queued → Sent → Delivered → Read with timestamps.

  3. 03
    Failure reasons

    Invalid number, blocked, not on WA — labeled per row.

  4. 04
    Filter and segment

    Show only unread for follow-up blast.

  5. 05
    Export reports

    CSV/Excel with all columns and merge tag values.

Business impact

How this helps your business

  • Prove campaign ROI

    Show clients exact delivery and read rates.

  • Smart follow-up

    Re-message only contacts who did not read.

  • List hygiene

    Remove chronic failed numbers from master sheet.

  • Compliance records

    Audit trail of what was sent to whom and when.

Pro tips

Best practices

  • Export after every campaign — logs rotate after 90 days.
  • Read rate lags delivery — wait 24h before follow-up filter.
  • Join report with original Excel on phone column.