What is Multi-Agent Routing?
Website widget that routes visitors to multiple WhatsApp agents by department.
Launch the tool here: Multi-Agent Routing →
How to use Multi-Agent Routing
- 01
Add team agents
Enter name, role, WhatsApp number, and optional avatar for each agent.
- 02
Set widget title and greeting
Write the header customers see before choosing an agent.
- 03
Preview routing panel
Test how the multi-agent picker looks on mobile.
- 04
Embed on your website
Copy script and paste before . Visitors pick an agent and open the correct chat.
Who is this tool for?
Marketers & sales
Quick WhatsApp links, QR codes, and message templates without installing software.
Small businesses
Free utilities for customer chat, PDF invoices, and social sharing.
Developers & SEO
Minifiers, formatters, and sitemap helpers for faster site work.
Frequently asked questions
How many agents can I add?
Add as many as needed. Keep the list short (3–5) for best UX.
Does this distribute chats automatically?
Visitors choose an agent. For round-robin automation, use WhatSender Pro or WhatsApp Business API.
Can each agent use WhatsApp Business?
Yes. Each number can be a separate Business account on its own device.
Will it work on Shopify?
Yes. Paste the embed in theme footer or custom liquid section.