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Messaging & campaigns

Catalog messages product catalogs

Share WhatsApp Business product catalogs and collections at scale — showcase SKUs, prices, and images to thousands of leads in one campaign. Syncs with your connected catalog on the linked Business account.

Feature overview

Everything you need to get started

3 quick steps
Edition Standard & Business
Category Messaging & campaigns
Summary Share product catalogs & collections at scale
Quick start

Follow these steps in WhatSender Pro to activate this feature in minutes.

  1. Connect a WhatsApp Business account with an active product catalog.

  2. Campaigns → Catalog Messages → select catalog or collection.

  3. Add intro text with [[Full Name]] and send to your prospect list.

How it works

Step-by-step guide

  1. 01
    Sync catalog

    catalog_sync.sys pulls products from your WhatsApp Business catalog.

  2. 02
    Choose collection

    Send full catalog or a curated collection (e.g. "Summer Sale").

  3. 03
    Personalize intro

    Add merge-tagged message above the catalog card.

  4. 04
    Bulk deliver

    Each contact receives tappable product cards in WhatsApp.

  5. 05
    Track inquiries

    Product question replies route to your inbox or AI agent.

Business impact

How this helps your business

  • E-commerce on WhatsApp

    Turn chats into storefronts without building a new website.

  • Visual product discovery

    Images and prices appear inline — higher intent than link-only promos.

  • Retail blast efficiency

    New arrivals reach entire CRM in one catalog send.

  • Native checkout path

    Customers browse and order inside WhatsApp.

Pro tips

Best practices

  • Keep catalog under 500 items for fastest sync.
  • Update prices in WhatsApp Manager before bulk sends.
  • Pair with AI Smart Assist for product FAQ auto-replies.