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Messaging & campaigns

PDF & video captions rich captions

Add formatted captions to photos, videos, and PDF attachments before bulk send — merge tags included. Captions appear in the WhatsApp preview exactly as recipients will see them on mobile.

Feature overview

Everything you need to get started

3 quick steps
Edition Standard & Business
Category Messaging & campaigns
Summary Rich text captions on photos, videos & PDFs
Quick start

Follow these steps in WhatSender Pro to activate this feature in minutes.

  1. Campaigns → Compose → attach PDF or video, then open the Caption editor.

  2. Insert [[Full Name]] and offer text in the caption field below the preview.

  3. Use Live Message Preview to confirm caption wraps correctly on long PDFs.

How it works

Step-by-step guide

  1. 01
    Attach PDF or video

    Choose the file that will travel with every contact in the campaign.

  2. 02
    Write the caption

    Use the caption box under the attachment. Supports emoji, line breaks, and merge tags.

  3. 03
    Personalize per row

    Map Excel columns so each caption mentions the right name, city, or SKU.

  4. 04
    Preview bubble layout

    The preview engine shows caption truncation and line breaks on mobile.

  5. 05
    Send with delays

    Rich media + captions need human-like pacing — enable Anti-Block Delays.

Business impact

How this helps your business

  • Context on every asset

    Recipients know why they received a PDF or video without asking.

  • Higher engagement

    Captions with names and deadlines drive opens on silent attachments.

  • Professional delivery

    Invoices, menus, and brochures arrive with branded intro text.

  • Fewer follow-up questions

    Clear captions reduce "what is this file?" replies to your team.

Pro tips

Best practices

  • Keep captions under 1,024 characters for best display on all devices.
  • Put the CTA in the first line — it shows in notification previews.
  • Test PDF captions on Android and iPhone using your own number first.